bn80 Privacy Policy
Your personal information is completely safe with us. This policy explains how bn80 collects, stores, and protects your data.
Introduction & Purpose of This Policy
bn80 is a trusted online gaming platform committed to ensuring the highest level of security and privacy for players in Bangladesh. This Privacy Policy ("Policy") clearly explains how bn80 collects, processes, stores, and protects the personal information of every individual ("User", "you") who uses the bn80 website and related services.
By using any bn80 service, you are considered to have agreed to all the terms of this Policy. Please read this Policy carefully. If you do not agree with any part of this Policy, please refrain from using our services.
We believe your data belongs to you. bn80 never sells your personal information to third parties and does not use it for unrelated purposes without your consent.
What Information We Collect
bn80 may collect the following types of information to operate its services and improve the user experience:
2.1 Information You Provide Directly
When you open an account or use our services on our platform, the information you voluntarily supply includes:
- Full name and date of birth (for age verification — only for those aged 21 or above)
- Mobile number and email address
- Details related to your preferred payment method (e.g., bKash, Nagad, Rocket account number)
- Copies of documents required for identity verification
- Transaction history and amounts
2.2 Automatically Collected Information
When you use the bn80 platform, certain information is collected automatically:
- IP address and device identification details
- Browser type and operating system
- Date, time of access to the site, and logs of your activity
- Data from cookies and similar tracking technologies
- Referral URL (the page you came from)
2.3 Information Received from Third Parties
In some cases, we may receive information from legitimate third-party service providers for the purposes of payment processing or identity verification. This information is used only for specified purposes and is kept appropriately secure.
Use of Information & Purpose
bn80 uses collected information for the following legitimate purposes:
3.1 Service Operation & Improvement
- Creating, verifying, and managing accounts
- Processing transactions and completing deposits and withdrawals
- Providing gaming services, bonuses, and promotional offers
- Ensuring customer support (24/7 live chat and email support)
- Identifying and resolving technical issues on the platform
3.2 Security & Legal Compliance
- Preventing fraud, money laundering, and other illegal activities
- Verifying users' age (restricting access for those under 21)
- Complying with applicable laws and regulations
- Preventing unauthorized use of accounts
3.3 Communication & Notifications
- Sending important service updates, transaction confirmations, and security alerts
- Sharing relevant promotional information subject to your consent
- Reaching out to assist with resolving issues
bn80 never sells, rents, or exchanges your information with third parties for marketing purposes.
Data Protection & Security Measures
The bn80 platform applies industry-leading technical and organizational measures to ensure the security of your personal information. The key components of our security framework are as follows:
4.1 Technical Security
- SSL (Secure Socket Layer) encryption — all data transmitted between your browser and our servers is transferred in an encrypted state
- Sensitive information (payment data, identity documents) stored under additional layers of encryption
- Regular security audits and vulnerability assessments
- Firewall and intrusion detection systems
4.2 Organizational Security
- Only authorized personnel have access to personal information
- Regular staff training on data privacy
- Transparent internal guidelines for data processing
- A rapid response plan in the event of a data breach
Please keep in mind that no data transmission over the internet can be guaranteed as completely secure. While we take every precaution, the responsibility for keeping your account password and login credentials safe also rests partly with you.
Cookie Policy
Cookies are small text files that a website stores on your device. bn80 uses cookies for the following purposes:
5.1 Types of Cookies & Their Purpose
- Essential Cookies: To ensure the basic functionality of the platform, such as maintaining your logged-in state and managing security tokens.
- Functional Cookies: To remember your preferences (such as language selection) and improve your personalized experience.
- Analytics Cookies: To understand how users interact with our platform so we can improve the quality of our services.
5.2 Cookie Controls
You can disable cookies at any time through your browser settings. However, please note that disabling essential cookies may cause some features of the platform to not work properly.
Sharing Information with Third Parties
bn80 follows a strict policy when sharing information with third parties. Information may only be shared in the following limited circumstances:
6.1 Service Support Partners
We work with trusted service providers for payment processing (bKash, Nagad, Rocket), identity verification, and managing technical infrastructure. Information is shared with these partners solely to perform specific services, and they are required to comply with our privacy standards.
6.2 Legal Obligations
bn80 may be required to provide information to relevant authorities under a court order, government investigation, or applicable law. In such cases, where legally possible, we will endeavor to notify you in advance.
6.3 Business Changes
In the event of a bn80 business merger or acquisition, user information may be transferred. However, the new entity will be bound to comply with the terms of this Privacy Policy.
Outside of the circumstances described above, bn80 will not disclose your personal information to third parties under any circumstances.
Your Rights & Choices
As a bn80 user, you have several important rights regarding your own information:
7.1 Right of Access & Correction
You may request to view your personal information stored with us at any time. If any information is incomplete or incorrect, you may submit a request to have it corrected.
7.2 Right to Erasure
In certain circumstances, you may request the deletion of your personal information. Please note, however, that due to legal and regulatory obligations, we may be required to retain some information for a specified period.
7.3 Right to Object to Processing
You may object to marketing communications or certain types of data processing. In such cases, please contact us at [email protected].
7.4 Right to Data Portability
You may request a structured copy of the personal information you have provided, which will be supplied in a machine-readable format.
To exercise any of the above rights, please contact us at [email protected]. We are committed to responding to your request within a reasonable time.
Data Retention & Period
bn80 retains user information only for as long as necessary to fulfill the purpose for which it was collected, or for as long as required to meet legal obligations.
For active accounts, information is retained for the duration the account remains active. Even after an account is closed, some information may be kept for a defined period as required by law. Transaction records are retained in compliance with financial and tax regulations.
Once the retention period ends, information is securely deleted or anonymized so that no individual can be identified from it.
Minors & Age Verification
bn80 is intended only for individuals aged 21 or above. We do not knowingly collect or process information from anyone under the age of 21.
An age verification process is followed at the time of registration. If we become aware that a minor's information has been collected inadvertently, we will immediately delete that information and close the associated account.
If you believe a minor is using the bn80 platform, please let us know at [email protected].
Policy Changes & Updates
bn80 may review and update this Privacy Policy from time to time. For any significant changes, we will notify you by email or through a notice on the platform.
Continued use of bn80 services after an update will be taken as your agreement to the revised policy. We therefore recommend visiting this page regularly.
To request a previous version of this policy, please contact us at [email protected].
International Data Transfers
bn80's servers and infrastructure may be located in various countries. As a result, your information may be transferred internationally. In such cases, we ensure that:
- Adequate data protection measures are in place in the country to which information is transferred
- All third-party partners are contractually bound to comply with our privacy standards
- The highest security protocols are used for data transfers
- International data protection regulations are adhered to
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us in the following ways:
- Email: [email protected]
- Live Chat: Available 24/7 — in Bengali and English
We generally respond to all privacy-related requests as quickly as possible. More complex matters may take a little longer, but we will keep you informed.
Need Help?
Our 24/7 support team is always here for any questions related to privacy.
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